Please sign-in at the front desk upon arrival. The front desk staff will verify your personal information and give you any forms necessary for your visit.

We know your time is valuable and we’ll make every effort to see you at your scheduled appointment time. Unfortunately, emergencies, complications, and other issues may lead to unexpected delays.

Once you’re in an exam room, a medical assistant will ask you preliminary questions and record your vital signs. If your physician is delayed, the medical assistant will keep you updated.

Depending on the nature and complexity of your tests, the timing of results may vary widely. If your physician orders tests during your appointment, please ask him or her when you should expect to hear about the results.

If you have any questions when you receive your bill, please contact our billing office by phone or email. We will make every effort to respond within 24 hours.

Please try to schedule all routine appointments as far in advance as possible. If your physician of choice does not have an appointment convenient to your schedule, we may suggest a professional colleague.

If you need to speak with your physician between visits, please allow up to 24 hours for your non-urgent calls to be returned. Your physician’s medical secretary can help you with prescription refills.

If you have any concerns regarding any aspect of your visit, please call and ask to speak with the practice manager.